Donna Farnum – General Agency Plan Maintenance Specialist – Donna Farnum lives Service of Unequalled Excellence and does so very quietly behind the scenes. She acts in many roles that are far beyond her position’s description; she possesses significant insight and knowledge into our organization and the dynamic insurance marketplace that she freely shares with […]

RITA ANGEL – Senior Manager of Member Processing Center, CHOICE Administrators, has really embodied the spirit of The Word & Brown Family of Companies since the day she came on board. When she was hired, she was given the difficult task of reorganizing the department to make sure that its employees’ abilities were being used […]

JOE DE LA CRUZ– Director of Lean Six Sigma, stands for “Service of Unequalled Excellence and he has tremendous business acumen and people skills. He is always looking for customer centric solutions and is part of a team that crosses paths with all companies within the Word & Brown family. He has personally led several […]

CARRIE FRANKLIN – Telecom Specialist, IT, always performs her duties with the most pleasant and cheery attitude, while consistently going above and beyond with a smile. She is a “one- man” team and is always willing to get special requests done on short notice, while managing her own daily duties. She is extremely resourceful, meticulous […]

MIRIAM DABOUB– Supervisor of Quality and Training Center, CHOICE Administrators, is an exemplary employee and person who is always willing to help others regardless of the issue… even if it is not her responsibility or her department. She manages to look past her own needs and always keeps the “greater good” of the company in […]

ABE PHILLIPS– Enrollment Specialist, San Jose Office, exemplifies the term “team player” in every facet of the meaning and is the ideal Word & Brown employee. He consistently puts others first, going beyond the call of duty in hours worked and quality of work produced. He is the consummate communicator and he exudes a caring, […]

AARON WATTS – Oversight and Support Manager, CHOICE Administrators, is the definition of “Service of Unequalled Excellence” with his never-ending willingness to assist his fellow Wabbers. His knowledge of the company, its processes, product websites and other pertinent work-related items makes him an asset to the company in every way. You can be sure that […]